FAQ
What is Healthier?
Healthier is a personal health app that turns your data into simple insights and daily actions.
Is Healthier medical advice?
No. Healthier is not a medical device and does not provide medical advice. Always talk to a healthcare professional about your health.
Which data does Healthier use?
Primarily Apple Health data you allow us to read (e.g., heart rate, HRV, VO₂ max, steps, sleep, weight).
How does the Heart Health Score work?
It combines Apple Health signals (e.g., resting heart rate, HRV, VO₂ max if available, activity, and sleep consistency) into one number you can track over time.
Can I track blood biomarkers?
Yes. You can log lab results manually and trend them over time. Healthier helps you understand typical reference ranges and patterns.
Where do your biomarker ranges come from?
We use widely accepted clinical reference ranges and, where possible, age/sex-aware ranges. Ranges are for education, not diagnosis.
Do you support Android or other wearables?
Today we focus on Apple Health on iOS. More integrations may come later.
How do I connect Apple Health?
On first launch we ask for permissions. You can change them anytime in iOS Settings → Health → Data Access & Devices → Healthier.
Who can see my data?
Only you by default. We never sell your data. We share nothing with third parties without your explicit consent.
How do you keep my data safe?
We encrypt data in transit and at rest, use strict access controls, and follow GDPR principles. You can request a copy or deletion of your data at any time.
Is there a free version?
Yes. You can start for free. Healthier Pro unlocks deeper insights, trends, and personalized recommendations.
Do I keep my data if I cancel?
Yes. You keep your account and core data. Pro features pause until you resubscribe.
I see a strange value. What should I do?
Data can be noisy. Recheck your device fit and recent activity. If values stay unusual or you feel unwell, contact a healthcare professional.
Can I share results with my doctor?
Yes. Use Export to create a shareable summary.
What ages can use Healthier?
Healthier is for adults. In the EU you must be at least 16 (or the digital consent age in your country).
Does Healthier send real-time alerts?
We offer educational notifications and trend nudges. They are not medical alerts or emergency notifications.
I joined the beta. How do I give feedback?
Open Settings → Feedback or email us. Screenshots and steps help us fix things faster.
I found a bug. What now?
Please tell us what happened, your iOS version, and steps to reproduce. We usually fix critical issues quickly.
How do I contact support?
Email support@livehealthier.app. We typically reply within 1–2 business days.